Samsung SmartThings, LG ThinQ, and Sony's companion app use AI diagnostics to detect panel issues, run speaker health checks, and initiate warranty claims - but only for registered televisions.
Samsung's AI diagnostics can document a panel defect and open a warranty claim in minutes - but only if you signed in to SmartThings at setup.
Bawte TV Registration Guide
Sign in to Samsung, LG, or Sony accounts during TV setup. Registration is automatic. AI diagnostics and warranty claims are ready when you need them.
Samsung SmartThings, LG ThinQ, and Sony all register TVs automatically when you sign in with a brand account during initial setup.
Remote AI diagnostics can document panel issues, HDMI errors, and audio problems - reducing unnecessary technician dispatches and building warranty evidence.
SmartThings, ThinQ, and Sonos apps allow warranty service requests directly from the app - all registration data pre-filled, no hold times.
Sign in to Samsung, LG, or Sony accounts on your new TV. Takes 2 minutes. AI diagnostics and in-app warranty claims are ready when you need them.
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