A 25-year warranty is valuable - but only to the person it is registered under. Make sure that is you.
Mattresses are common housewarming and wedding gifts, and direct-to-consumer brands are frequently purchased as gifts. When a mattress is registered to the gift-giver, all recall notices and warranty communications go to someone who is not sleeping on the mattress and will likely not remember the purchase details years later when a claim arises.
Register the mattress in your name immediately. The warranty period starts from the purchase date regardless of when you register - early registration simply ensures your contact information is on file.
Find the serial number on the white law tag on the side of the mattress near the foot. Visit the brand's registration portal or Bawte. Register with your name, email, and the approximate purchase date (the gift-giver can provide this). No gift receipt required.
For DTC brands where the gift-giver's email may be auto-registered, contact brand support with the serial number to request a transfer to your contact information.
In year 10, you will not remember who gave you the mattress or how to reach them. Register in your name today and the warranty follows you.
Bawte Consumer Guide
A mattress warranty claim typically arises years into ownership - when sagging develops or structural components fail. Registering in your name now ensures that when that claim arises in year 7 or year 12, your serial number and contact information are already on file. The alternative is trying to track down a gift-giver years later for their purchase documentation.
Register in your name. Warranty and recall protection for the full 10–25 year coverage window.
Bawte stores your mattress registration permanently alongside all your other products. Long-term warranty access, recall alerts, and a durable ownership record - all in two minutes.
Bawte stores your registration permanently - accessible for a warranty claim in year 1 or year 15.
Mattress fire safety recalls go to the registered owner. Make sure that person is you.
If the gift-giver registered the mattress, Bawte can help transfer the registration to your name.
Two minutes. Permanent record. Warranty protection for every year of coverage.
Connect →Registria / GlobeNewswire. (2017). Product Registration Trends Report.
Clyde / Cover Genius. (2022). Consumer Warranty Engagement Report.
University of Michigan Transportation Research Institute. (2015). UMTRI-2015-26.