Compressor failures, motor defects, and electronic control board issues are often covered under extended warranties. Here's how to claim.
Major appliances typically use tiered warranty structures: (1) 1-year full warranty covering all parts and labor; (2) extended component coverage - refrigerator sealed system (compressor, evaporator, condenser, tubing) 5–10 years; washer/dryer drum and motor 10 years; dishwasher wash pump 5 years; range oven cavity and door seals 2 years.
Knowing which tier applies to your failure type is essential before calling. A compressor failure at year 3 is likely covered under extended coverage even if the full warranty has expired.
Call the brand's service line or use their app/website to schedule in-home service. Registered owners can be looked up by email or serial number - no receipt required. Describe the failure specifically: error code displayed, symptoms, when it started, and how long you have owned the appliance.
For refrigerator compressor failures (often indicated by the fridge running constantly but not cooling), request service sooner rather than later to prevent food loss. Most brands prioritize refrigerator and freezer calls for same-day or next-day service dispatch.
A refrigerator compressor failure at year 6 is covered - but only if you can prove purchase date. Registration keeps that proof on file permanently.
Bawte Consumer Guide
In-warranty major appliance repairs involve a certified technician coming to your home. Expect a 2–4 hour service window. The technician diagnoses the issue and either repairs it on-site (if parts are in the truck) or schedules a follow-up visit with the required part. Parts lead time for major appliances is typically 3–7 business days.
If a repair requires multiple visits or the appliance is deemed unrepairable under warranty, the brand may offer a replacement unit. Replacement is more common for appliances within the first 1–2 years of the full warranty period.
Register today so your serial number is on file when the compressor fails at year 4.
Registered owners skip documentation entirely when scheduling service. Serial number, model, and purchase date are on file - the claim starts with describing the failure, not proving you own the appliance. Bawte keeps all major appliance registrations permanently accessible.
Bawte stores your serial number and purchase date - ready for year 1 claims and year 8 compressor claims alike.
Get notified before extended component warranties expire so you can address developing issues in time.
Two minutes per appliance. Full suite registered in under 15 minutes.
Two minutes now. Extended coverage accessible for the full 5–10 year window.
Connect →University of Michigan Transportation Research Institute. (2015). UMTRI-2015-26: Consumer Product Registration Study.
Registria / GlobeNewswire. (2017). Product Registration Trends Report.
U.S. Consumer Product Safety Commission. (2024). cpsc.gov.